Warranty

What does the warranty cover?

  • Any defects in materials and workmanship.

 

How long will the warranty be effective?

  • All molded products used within a residential application are covered by warranty for 15 years of the original owner of the real estate.
  • All molded products used within a commercial application are covered by warranty for 5 years of the original owner of the real estate.
  • All hardware related items are covered by a 1 year limited warranty

 

Who can make a claim?

  • Only the original purchasing owner. Proof of purchase must be provided. This warranty is not
    transferable.

 

How does the Purchaser make a claim under the warranty?

  • Within 30 days of discovery of claimed defect, please report in writing with proof of purchase and
    pictures to Mayne 105 Midpark Rd., Unit 1, London, ON N6N 1B2 or
    customerservice@gomayne.com

 

How will Mayne handle the claim?

  • If materials or manufacturing workmanship are found to be defective, Mayne will at its sole
    discretion either replace the defective material or refund the product. Labor, installation and any
    similar costs are excluded specifically, and shall not be paid by Mayne in any event.

 

What is not covered by this warranty?

  • Damage caused by failure to comply with Mayne installation guidelines, by faulty installation,
    improper application, or in violation of codes or restrictions.
  • Damage attributable to fire, violent storms, earthquake, ground movement or any other casualties;
    or to exposure of atmospheric pollutants or conditions other than natural weathering processes.
  • Damage or discoloration due to misuse, abuse, improper storage, impact of objects, or to the
    alteration of the product by applied heat or welding, by contact with solvents, epoxies, paints,
    chemicals or other substances; or by other physical or material alterations.
  • Natural fading that occurs over time due to normal weathering.
  • Any materials not manufactured or supplied by Mayne.
  • Cost of installation, removal, labor, freight and similar related costs.
  • Any incidental or consequential damages.

 

Are there any other considerations?

  • The manufacturer of this product does not recommend or approve this product for all possible end
    use applications. Your local Code Authority should be consulted regarding its safety and
    applicability for intended usage.
  • This warranty gives you specific and legal rights, and you may also have other rights which may
    vary from state to state, or province to province.

 

The warranty statements contained in this limited warranty set forth the only express warranties extended by Mayne for its products. The provisions of this warranty shall constitute the entire liability of Mayne and the property owners’ exclusive remedy for breach of the warranty. Mayne disclaims any implied warranty or merchantability or fitness for any particular purpose.